Refund Policy

At DiverseBazaar.com, we strive to ensure your complete satisfaction with your purchase. If you are not entirely satisfied with your purchase, we're here to help.

Eligibility for Refunds:

  • Time Frame: You have 7 days from the date of delivery to initiate a return.
  • Condition: To qualify for a refund, the item must be unused, in the same condition that you received it, and in its original packaging.
  • Proof of Purchase: Please provide a receipt or proof of purchase to complete your return.

Non-Returnable Items:

  • Certain items such as perishable goods, intimate or sanitary products, hazardous materials, or flammable liquids and gases cannot be returned.

Refund Process:

  1. Initiate a Return: Contact our customer service team at support@diversebazaar.com to request a return authorization.
  2. Return Shipping: You will be responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable.
  3. Inspection: Once we receive your item, we will inspect it and notify you of the approval or rejection of your refund.
  4. Processing Time: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Late or Missing Refunds:

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company; it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund, please contact us at support@diversebazaar.com.

Exchanges:

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at support@diversebazaar.com.

Gifts:

  • If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return once the returned item is received.

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